Cancellation policy
The Filament of the Month membership costs $25 per month (or $275 per year), renews automatically until you cancel, and can be cancelled at any time.
Automatic renewal: you will be charged $25 each month (or $275 each year for yearly memberships) on your sign-up date until you cancel. Cancel any time from your account page or by emailing info@the3dprintstop.com. Cancellation takes effect before your next billing date.
- Billing: monthly memberships are charged on the same day each month as your sign-up date, to the card on file. Yearly memberships are charged $275 once a year on the anniversary of your sign-up date.
- What you get: one box per billing period, available for pickup or shipping from the release date. Unclaimed boxes are held for 2 months. After that, the box is forfeited and no refund or credit is given.
- Cancellation: cancel online or by email, as easily as you signed up. You keep benefits through the end of the period you paid for. We confirm every cancellation by email.
- Refunds: periods already paid are not refunded, except if we fail to deliver a box you paid for or where the law requires a refund.
- Yearly memberships: prepaid for 12 months. We email a reminder 15-30 days before any yearly renewal, with the price and how to cancel.
- Price changes: we email at least 30 days' notice before any price change. You can cancel before it takes effect.
- Member pricing: discounts apply only while your membership is active and cannot be combined with flash or holiday sales.