Shipping policy

Orders ship within 2 business days, and local pickup is free at our Bellevue store.

  • Processing: orders placed by 2 pm Central Time Monday-Friday ship within 2 business days. Custom prints ship when finished.
  • Rates and carriers: shown at checkout.
  • Local pickup: choose "Pickup" at checkout and wait for the ready email. Pickup hours are Mon-Fri 12-6 pm and Sat 11 am-4 pm. Orders not picked up within 30 days may be cancelled and refunded, minus any custom-work costs.
  • Where we ship: United States only.
  • Lost or damaged packages: email info@the3dprintstop.com within 7 days of delivery with photos. We will file the carrier claim and replace or refund.
  • Wrong address: packages returned because of an incorrect address can be reshipped at your cost.